Returns & Exchanges

At LUXE Lighter, we stand behind the precision and quality of our electronic lighting instruments. If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to start the process and select your reason for return.

• 2.
  Prepare the Package

  Securely pack the device in its original luxury packaging, ensuring all charging cables and accessories are included to qualify for a refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the device's condition, your refund will be processed back to your original payment method within 5-7 business days.